“Family day 400 pax + 600 family member — 0 incident, 98% satisfaction.”
Peserta
400 employee + 600 family
Durasi
1 hari
Lokasi
Lembang (resort + outdoor area)
Tier
Standard
Outcome metrics
1000
Total attendee
0
Safety incidents
98%
Satisfaction
8%
Attrition rate
01
The challenge
Manufacturing MNC dengan 400 employee Indonesia melaksanakan Family Day annual — keluarga + anak ikut. Total attendee 1000 orang.
Logistic complex: parallel activity tracks (anak-anak vs dewasa), dietary mapping multi-religion (halal majority, vegetarian minority, allergen sensitivities), child safety paramount.
Manufacturing context — safety-first culture. Single incident = HR + management nightmare.
02
Our approach
Pick venue resort Lembang dengan outdoor area luas + dedicated kids zone. 4 zone parallel activity untuk distribusi crowd.
Dedicated kids program team (4 child entertainer profesional, P3K khusus anak, no-loose-watch protocol).
Pre-event survey untuk dietary mapping — granular sampai allergen specific. F&B station multiple (halal main, vegetarian, allergen-free) tanpa stigma queuing.
Safety briefing pre-event + zone marshals 12 orang stationed selama acara. Medical standby + ambulance ready.
03
Execution
08:00 — Arrival multi-bus dari Jakarta. Welcome refreshment di main outdoor area.
09:00 — Opening + family group photo (drone shot). Activity zone introduction.
09:30-12:00 — Parallel zones running: (1) Kids fun zone — bouncy castle, face painting, magic show. (2) Family bonding outbound Tier 1 light. (3) Family cooking station — kids + parents bareng. (4) Sundanese cultural workshop.
12:00-13:30 — Lunch buffet multi-station — halal main + vegetarian + allergen-free dedicated.
13:30-15:30 — Continue parallel zones with rotation.
15:30 — Closing recognition (employee tenure milestone announcement) + group photo final + door prize draw.
16:30 — Departure.
04
The outcome
Zero safety incident. Zero medical evacuation. Critical for manufacturing context.
Post-event satisfaction survey: 98% positif (employee + family combined). Notable: 95% family member rate experience tinggi — strong signal company care.
Internal effect: employee retention measurement 6 months after family day — voluntary attrition 8% (industri average 15-22%).
Repeat: annual booking 3 tahun consecutive.
Manufacturing safety-first. Zero incident untuk 1000 orang dalam 1 hari itu deliverable yang sebenarnya hard. Kami appreciate.
Fitri Hapsari
HR Manager · Manufacturing MNC
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