Logistics & Process FAQ

Proposal lengkap dengan breakdown & 2 alternative venue dalam 24 jam setelah briefing call. Revision 1–2 hari. Konfirmasi venue & deposit 30%, siap di-eksekusi 3 minggu kemudian (urgent request bisa 4 hari, tergantung availability venue).

Minimum 3-4 minggu untuk grup 50-100 pax. Untuk 200+ pax, 6-8 minggu. Peak season (Oktober-Desember Q4 corporate gathering rush) lock minimum 8-12 minggu. Untuk Bespoke offsite dengan certified facilitator, 8+ minggu untuk facilitator availability.

Standar 2 revision included di proposal (no extra cost). Revisi typically dari client side: scope adjust, budget adjust, atau venue shift. Revision turnaround 24-48 jam per round. Revision ke-3+ biasanya signal scope significantly changed — kami suggest re-brief.

Kami atur full — multi-bus pickup dari Jakarta (atau client city), convoy coordination, drop-off di venue, transport antar venue jika multi-cluster, dan return trip. Insurance peserta included selama transport. Driver: licensed + experienced corporate group transport.

Setiap program siapkan Plan A & Plan B. Plan B: indoor backup activity, alternative venue di-standby, flexibility shifting itinerary. Contingency budget 5-8% include. Untuk full cancel due to force majeure, refund/reschedule per contract policy.

Iya, standard include. Photographer profesional + videographer untuk capture event. Untuk premium tier: drone footage, multi-camera setup, video recap montage. Delivery: photo dalam 1 minggu post-event, video recap dalam 2-3 minggu.

Tergantung scale: 100 pax 1-2 day event = 4-6 crew (1 senior PM + 3-5 coordinator + safety/medical). 500+ pax multi-day = 8-12 crew. Crew assignment di-share di proposal supaya client tahu siapa tim on-site.

Iya, setiap proyek di-assign 1 senior PM dedicated dari briefing sampai post-event. Bukan rotating freelancer. PM jadi single point of contact untuk client — communication clean, accountability ada nama. Avg tenure PM kami: 4+ tahun.

Pre-event dietary mapping wajib — survey peserta untuk halal, vegetarian, vegan, allergen. F&B station multiple dengan signage clear. Untuk 500+ pax: central kitchen + multiple station setup. Capacity test 1-2 minggu sebelum hari H.

Pre-event medical/dietary questionnaire. F&B accommodation: halal main (default majority), vegetarian station, vegan option, allergen-free dedicated (gluten, nut, dairy). Stigma-free queuing — semua station di akses sama. Tagged dengan card per dietary type.

Multi-touchpoint coordination — venue manager assigned dari side venue + senior PM dari kami. Pre-event walkthrough wajib. Site visit + safety induction. Day-of: radio communication, real-time issue handling. Post-event: incident report kalau ada.

Iya, standar include untuk corporate gathering tier Standard+. Decoration design custom sesuai theme: stage backdrop, photo wall, signage. Custom branding (banner, t-shirt, merchandise) optional dengan cost tambahan. Production lead time 2-3 minggu.